Went in for "Service Air Bag" light on dash readout. They had my truck for 10 to 15 minutes and wanted to charge me $90.00 for the diagnoses. They didn't do anything but read the code and told me I had to have the tensioner replaced at a cost of $470.00 not including tax---did not check the tensioner--just read the code. Had it looked at elsewhere and found that it was just a bad connection---it was taken care of and tested for proper operation at the other place for a total cost of $108.. including tax. This is the second time (that I know of) I was told of unnecessary repairs. The other time was when they were still Stark Automotive. I purchased new tires (Nov. 25, 2015) and was told that I had to replace all the air pressure sensors in the tires (for the tire pressure dash readout) whenever I replace the tires--not that they were bad, corroded, leaking, etc.--just because I was replacing the tires. Charge: $98.80/each X 4 = $395.20 for the parts, not including tax and labor. Between that time and now I brought that up to three other places and was told by all three that this was not true---the air pressure sensors do NOT need to be replaced unless they are defective in some manner---no matter how many times you replace the tires----I will NOT do any more business with this dealership for any of our cars and will NOT recommend them to anyone I know.
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I came in for a simple oil change. I was warmly greeted by the service personnel when I pulled in. When writing up the paperwork, we discussed my maintenance and what would be happening that day. I got to meet the technician who worked on my car, which really sealed the trust factor for me. When checking out, I was shown what was done, what else the mechanic checked, and what maintenance I should plan on in the future. I was in and out in 45 minutes. Fantastic job. Look forward to coming back in the future.
I LOVE MY NEW CAR! THIS IS THE THIRD ACADIA WE HAVE OWNED! THE KUNES COUNTRY SUPERSTORE IS A WONDERFUL PLACE TO BUY A NEW CAR! THE PEOPLE WORKING THERE ARE ABSOLUTELY THE BEST! IT WAS A GREAT EXPERIENCE!